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Козырев, Геннадий Иванович. Конфликтология [электронный ресурс]: Учебник / Г. И. Козырев. — 3, испр. и доп. — Москва: Издательский Дом "ФОРУМ", 2019 — 289 с. — ВО - Бакалавриат. — <URL:https://znanium.com/catalog/document?id=344211>. — <URL:https://znanium.com/cover/1002/1002552.jpg>.
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