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Беквит, Гарри. Четыре ключа к маркетингу услуг [электронный ресурс]: Учебное пособие / Г. Беквит. — 3. — Москва: Альпина Бизнес Букс, 2016 — 252 с. — ВО - Бакалавриат. — <URL:https://znanium.com/catalog/document?id=209975>. — <URL:https://znanium.com/cover/0926/926472.jpg>.
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